A new week has dawned, and with it comes a new list of great things happening on Android. This is the Google Play App Roundup where we tell you what needs to be on your phone or tablet right now. Just click the links to head to Google Play and grab these apps for yourself.
Remote support is always messy in one way or another. Sometimes in more than one way, even. Android's security measures make true remote control of a phone or tablet tough to do, and even when you do have the tools in place, your capabilities are limited. Inkwire is a new remote assistance app that works within Android's limitations in a way that makes it easy to set up and use.
As long as you've got an internet connection, Inkwire will work. That's because it's not relying on actually controlling the remote device. Inkwire lets you pain on top of the screen so the person on the other end can tap what you tell them to. This simpler approach is much easier to implement on a wide range of devices, and doesn't come with as many security risks. People who recently had their TeamViewer accounts hacked can certainly speak to that.
To start a session on your device, just open Inkwire and confirm screen sharing. You'll get a code that can be shared with the other party. After inputting that in the Inkwire app, they'll be able to see what's happening on your screen, and draw lines for you to see. They can indicate a button or menu item for you to tap, which might even be preferable to true remote access. This way, you're engaged with the process and can learn what to do yourself. The same app on your phone can also be used to connect to someone else if you're on the other side of the situation.
Sending doodles on the screen is all well and good, but what if a line doesn't get the point across? Inkwire also has voice chat built-in. Simply activate the toggle on your device (the person sharing their screen must do this) and you'll be able to talk through the process in addition to seeing things drawn on your screen.
The delay in the streaming is surprisingly low when using Inkwire, but the image you get isn't super-high quality. There's some visible artifacting and some blurriness that can make small text a little hard to read. Still, it's more than good enough to help someone figure out what's busted.
Inkwire is free and is still in beta. However, the listing just went live in the Play Store for everyone. There might be a few bugs to deal with, but it seems stable for me on LTE and WiFi.