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Why the Digital Home of Tomorrow is Doomed to Fail

Imagine a world where washing machine tweet and ovens send text. That's not a world we want to live in.

Anything is possible if it exists in The Future. An appliance that washes and dries your clothes? The Future. Robots that re-enact episodes of Seinfeld on-demand in your living room? The Future. It's the ultimate catch-all for things we wish were true, but aren't quite a reality just yet — and the very essence of CES.
 
It's why every year, at one of the industry's largest conventions, we're treated to a familiar sight — the digital home. We're promised washing machines that tweet and ovens that text. The future, we're told, will be connected, joining all our household appliances in some idealistic digital lifestyle. The problem is, it won't work — not this year, and not next. 

The digital home, you see, is stuck in The Future. It simply doesn't exist. Not yet. Maybe, not ever.

LG's CES press conference, as early as it was, managed to keep us awake with news the company had successfully connected a swath of appliances to South Korea's energy grid. A small test community was outfitted with washing machines and dryers that were internet-aware, allowing the appliances to be scheduled to operate during periods of low-energy demand. In theory, customers would save money, and less strain would be placed on a portion of South Korea's electrical grid. 

 The energy-conscious robot uprising starts in the home.
 The energy-conscious robot uprising starts in the home.
This was only part of LG's schtick however, as numerous times we were asked to " imagine a world" in which our appliances could do more extraordinary, internet-enabled tasks. That included the ability to download new wash cycles to a washing machines, or have an oven text message its owner when a roast was done cooking. That all sounded pretty cool to us — if only we had the infrastructure for it, that is.

The simple fact is, worldwide broadband and wireless penetration — even in developed countries like the United States — is not exactly flattering. As of June 2010, for example, the Organization for Economic Co-operation and Development (OECD) ranked the US 14th in terms of fixed broadband penetration (Excel file). For every 100 inhabitants, 27.1 were broadband subscribers, compared with 37.8 in the number one-ranked Netherlands. Even countries like Canada and Iceland — whose population density is far lower than that of the US, have better broadband infrastructures. The point is, if you're trying to pitch a  world of connected appliances to consumers, you'll have to actually connect them first. 

   It's only a matter of time before meat is cooked directly on-top of the LCD, right?
   It's only a matter of time before meat is cooked directly on-top of the LCD, right?
Which makes us wonder — what's the point? Throwing a few microchips inside a washing machine won't necessarily make for better washed clothes, especially if you haven't learned how to separate shirts from socks. Controlling a robotic vacuum via smart phone is cool for about five minutes, until you remember why you bought an automated cleaning appliance in the first place. An oven that texts upon completion is, unfortunately, just a high-tech alternative to an egg timer. As cool and futuristic as these technological flourishes might sound, they do little to actually improve an appliances' most basic function.

Because, until the future catches up with us, that internet-connected dryer is still a dryer. It just has an IP address. 
RobReindlon Jan. 25, 2011 at 11:18 a.m.
I just would not want and internet connected washing machine, etc.. Just image if the internet is down or some other reason where the device would not work. 
AHRon Jan. 25, 2011 at 11:25 a.m.
how can something fail when so many blonde women are excited about it?
DaveVoyleson Jan. 25, 2011 at 11:35 a.m.
Let's face it: You're right. 
 
 
As someone who works in the AV and General Contracting industry in Manhattan, I can tell you this much: Most people don't want to be bothered with technology. Regardless of their wealth, age, or education. People just want things to work. That's the key to Apple's success. Customization? Not much. But it just works. 
 
Of all the clients we have, they all say the same thing - simplicity, and reliability. The second they need to learn how to use something, or the higher the possibility of something failing, the less likely they are to consume a product. 
 
Just my two cents. What do you guys think?
ihaterichon Jan. 25, 2011 at 11:37 a.m.
Gotta agree. I think most of these internet enabled appliances are just a gimmick. While there are legitimate uses for them, it's mostly not worth it.
 
A dryer is a dryer. Making it connect to the internet is just one more way for it to break. Until I got a girlfriend to do my laundry for me, I used to dry my clothes on my patio :/
 
Ovens don't need to tweet. Another case of taking something simple (like a timer) and making it complicated.    
 
Refrigerators that keep track of the food in them and remind you when you're out: Kinda interesting I guess, but probably will end up being more hassle than it's worth unless you run a restaurant or have a really big family. It takes me 10 seconds to see what I have and don't have in my fridge.
 
On another note, my friend has a Roomba. It doesn't do as good a job as a regular vacuum cleaner.
RobReindlon Jan. 25, 2011 at 11:40 a.m.
@AHR said:
" how can something fail when so many blonde women are excited about it? "
It's guaranteed to fail BECAUSE of this! it's called distraction. ;-)
Greon Jan. 25, 2011 at 11:51 a.m.
All true, all true.  Until I can pick recipes, put them in a queue on my "Netcook" page, and then have a robot cook them for me every day (of course sensing what needs to be bought at the grocery store and going to buy the needed food) and do the dishes afterward, until then, I don't need my appliances any smarter than they are.  And seeing how long it takes robots to fold socks, we could be decades (if not centuries) away from Rosie the robo-maid if she could every really exist.
SSullyon Jan. 25, 2011 at 11:51 a.m.
@DaveVoyles:  You hit the nail on the head. People want simplicity because they do not want to take the time out of their busy days to get something to work. Until this dream tech is out of the box ready with all of these features in a simple and efficient way, then people will use it. But even then, who is going to get excited about an oven texting you when a roast is done? What is so hard about setting an alarm on your phone? Or just using the timer that comes with every single oven on the market?
PatVBon Jan. 25, 2011 at 11:56 a.m.
Does anyone else remember the Tom and Jerry episodes with the future-houses? I'm still holding out for one of those.
ch13696on Jan. 25, 2011 at 12:07 p.m.
These appliances will probably work in other countries like Japan, unfortunately not in America. Instead of having something connected to the internet, Americans would rather have something that would make their lives simpler without having to learn how to do it. It's sad to say that most Americans don't want something that tells them when it's a good time to take a shower, they would rather have something that washes their bodies for them.
Skreddleon Jan. 25, 2011 at 12:21 p.m.
@bagels: The portion of society that are broadband subscribers is the portion of society that can afford to buy new appliances every few years. Appliance manufacturers have huge incentives to bring these products to market.
CrippleCaptainon Jan. 25, 2011 at 12:25 p.m.

The community college in my area has a smart house program that I am pretty sure is being pushed out by the new.... farm equipment program becuase thats how awesome the smart house is...... I have never heard of anything revolutionary other then your standard touchscreen fridge and control your whole house with a remote stuff. The smart home stuff is just not ready for primetime.  
 
Sure there are some cool gadgets that can improve uppon things but such a far cry from the jetsons.
grorcon Jan. 25, 2011 at 12:33 p.m.
@cripplecaptain: Agreed.  Anything the government is pushing must be on the cutting edge <sarcasm> 
darkjester74on Jan. 25, 2011 at 12:51 p.m.
@AHR said:
" how can something fail when so many blonde women are excited about it? "
They seemed to be fascinated by the word "difficult".  Hmmm....
Riezner staff on Jan. 25, 2011 at 12:55 p.m.
Do they come with my digital home of tomorrow?
endaroundon Jan. 25, 2011 at 1 p.m.
"  An appliance that washes and dries your clothes? The Future."  See I'm trying to figure this out, because well those exist right now. And have for years.
http://www.lg.com/us/appliances/washer-dryer-combos/index.jsp
AHRon Jan. 25, 2011 at 1:01 p.m.
@Riezner said:
" Do they come with my digital home of tomorrow? "
: I
Levioon Jan. 25, 2011 at 1:16 p.m.
I think the best use for this tech is the ability for machines to tell you exactly when and where they need repairs.  Imagine if a washing machine could tell you it is losing water the moment a leak forms, or an oven that can detect smoke and shut off immediately.
CrippleCaptainon Jan. 25, 2011 at 1:34 p.m.
@grorc:
its actually the complete lack of enrollment in the course the farm equipment course is incidental it just happens to need more classroom space and the smart home was put up as something easily removed to make space.
Justin_Won Jan. 25, 2011 at 2:22 p.m.
In terms of the general infrastructure issues with the US, I would like to point out that we are almost the physical size of Europe with less than half of the population density. Canada and Iceland may mathematically have lower densities, but large areas of those countries are uninhabitable where as populations here are really, truly spread out. Don't get me wrong, our broadband infrastructure is pathetic considering we are a culture and an economy that is based around access to the internet, but I don't feel those were fair examples.
CloudRideron Jan. 25, 2011 at 2:54 p.m.
You just need to Imagine A World, Matt...
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