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How Canada's Usage-Base Internet Billing May Affect You

Canadian providers who once thrived by offering large or unlimited bandwidth caps are being reigned in — and that should be worrisome for consumers everywhere.

We first mentioned usage-based billing in a post last year, and many readers expressed concern  that the way we access the internet could soon change. Now, for Canadians at least, it seems those fears may finally become reality. The Canadian Radio-Telecommunications Commission (CRTC) made the decision last month to approve usage-based billing, allowing ISPs to charge subscribers per gigabyte for internet access — at least, that's what it might seem like. But beyond the impassioned posts on Reddit and various online articles, the truth is actually a bit different.

What's important to realize is that usage based billing is not a new thing. Large Canadian ISPs — Bell and Rogers in particular — have imposed limited bandwidth caps upon internet subscribers for years now. But with the CRTC's latest ruling, smaller ISPs who lease the networks of larger providers are now required to enforce such caps too — and charge customers a per-gigabyte fee when that cap is exceeded.

That's a big deal for independent providers who once thrived by offering large or unlimited bandwidth caps with competitive pricing. But it's also a disappointing development for consumers — and should be worrisome for American users too.
 
  Unlike Canada, few American ISPs currently impose any form of usage-based billing or bandwidth caps upon subscribers. Comcast announced a 250GB "excessive usage" cap in 2008, while Time Warner experimented with controversial caps in 2009, only to have them scrapped following consumer outrage. AT&T's UVerse and DSL services, as well as Verizon's DSL and FIOS lines, however, appear to lack bandwidth caps entirely — for now.

In fact, it seems the only major US provider with tiered bandwidth caps is Cox, whose limits range from 30 to 300GB — though it's unclear what the actual charge for exceeding these limits is. In fact, Comcast doesn't even have an overage charge; the provider says it will notify offending customers, granting them the opportunity to reduce excessive usage before taking further action.

But as we previously reported, FCC chairman Julius Genachowski suggested he would be open to the idea of usage-based billing, following the commission's last net neutrality proposal in December. How such a system would be implemented is unknown — US providers, after all, are not required to lease network space to independent ISPs — but the effects would no doubt be similar. 

As it applies to Canada, it's clear that usage-based billing is more than just a matter of metered access — competition is at stake as well. For example, "smaller companies that lease bandwidth from Rogers, Shaw and Bell are forced to adopt similar tactics," explained developer David Feltham, eliminating their ability to compete. While independent ISPs do get a slight break — they can charge 15% less for bandwidth cap overages — it's not much. Worse still, some complain that, small, restrictive bandwidth caps are simply another way to force subscribers away from online services like Netflix, and back to traditional cable or satellite services — services that Both Bell and Rogers conveniently provide. 

While the situation playing out in Canada isn't quite the pay-per-gigabyte reality many seem to think it is, it's clear the way in which we access the internet is beginning to change — and not for the better. 
n0neon Feb. 2, 2011 at 7:06 a.m.
CRTC is complete Bullshit. They need to be dismissed as a governing body.
JoMateon Feb. 2, 2011 at 7:11 a.m.

someone should be shot for this...

 

I do whink that whenever these providers find out that streaming/netflix is the way of the future they will start putting commercials promising unlimited internet all up in our faces again.

Capsluckon Feb. 2, 2011 at 7:12 a.m.
I've been fighting my ISP for a while about this. My ISP currently gives me a "grandfathered" plan with a 100GB cap. If I exceed that, the maximum overage they charge is $50. So I cancelled cable tv and switched to NHL.com and MLB.com streaming, netflix, and torrents. I pay overages, but its cheaper than cable tv. They also take 20% off my bill for the next year because I was going to switch to another ISP. Competition is great and all, but when the alternatives are just as shitty, it's time for a change of laws.
PXAbstractionon Feb. 2, 2011 at 7:14 a.m.
Matt, good article overall but you made a common mistake the mainstream media is also making that's causing people to misunderstand the issue. The independents so not lease the networks of the bigger incumbents.They only pay for access to the "last mile" infrastructure. Here's a breakdown of the UBB issue that I posted in another forum. It explains with greater detail why this whole situation is BS and just an anti-competitive measure by big telco.
 
-The caps imposed are 25GB in Ontario and 60GB in Quebec. That right there proves the argument about network congestion is a damn lie. Networks don't get more congested when you cross into another province.
 -The term UBB is wrong. This is not Usage Based Billing. Proper UBB means you are charged for whatever bandwidth you use. Use a lot, pay more, use a little, pay less. Under this regime, you still pay for a block of bandwidth and only get charged more when you go over. If you use less than your 25GB a month, you don't get to bank the rest or get a credit for what you didn't use. This is low caps with huge overages, nothing more.
-An ISP licenses the "last mile" to a consumers house. Essentially, they connect to the part of Bell's network that goes from your phone jack to right where the Internet starts.
-On average, about 2/3 of what you pay a third party ISP goes to Bell as pure profit for the privilege of renting that line to the ISP (remember that the independents have no second option for this.)
-They do not purchase any bandwidth from Bell whatsoever. So for example, say I downloaded 100GB this month from my connection on TekSavvy Solutions. TekSavvy purchased that bandwidth from a partner they selected and provided it to me directly. Bell incurred no cost in that.
-Bandwidth is a term often misunderstood. Bandwidth is the size of the water pipe, not the volume of water that flows through it. Once you have the line, feeding data through it is virtually free to do.
-The "last mile" connection from your home is always active whether you have data flowing through it or not. Meaning that whether you only check e-mail and Facebook or torrent 24/7, there is zero additional strain on Bell's network. A third party bandwidth hog strains Bell's network no more than an idle user.
-Bell has convinced their corrupt lapdogs at the CRTC that third party ISPs are doing harm to their network by being allowed to offer high cap or unlimited plans when using Bell's infrastructure. Essentially, Bell has convinced the CRTC that these third parties are really just resellers of their services when in fact they are the polar opposite. This is the most common mistake made by the media. Third party ISPs are not resellers, they are wholesalers.
-The third party ISPs which have no vested interest in television delivery pose the single greatest threat to the incumbent's overpriced cable and satellite services and so they are trying to force them to play by the same artificially constrained limits. Ultimately they hope to put them out of business but barring that, they at least hope to eliminate other media consumption alternatives so that even if you use TekSavvy instead of Bell or Rogers for your Internet, you'll still have to get your TV from them.
-Our telecom regulator (the CRTC, essentially Canada's FCC) is stacked to the hilt with ex big telco executives. I call it corrupt and I don't do so as hyperbole, I believe the definition fits. The biggest segments of the telecom industry have been put in charge of regulating themselves and since the CRTC is an independent agency, they are doing it with very little oversight. Bell has literally gotten everything it wants, no matter how unreasonable or how little proof they've provided to justify it. When the CRTC had public comments open on the UBB issue, something like 5,000 comments were against it and 1 was for it. The organisation's mandate is literally to ensure fair and honest competition in the Canadian telecom industry and they have been doing everything they can to quash it.  
 
There has been strong consumer momentum against this and yesterday, the Harper federal government ordered a review of the CRTC decision. It could be kept or overturned by Tony Clement (Industry Minister) has made some statements indicating an overturning is on the way. Unfortunately, we won't know until the end of the month--right on the wire of when this is due to be implemented. If you are Canadian and care about the Internet, go to http://stopthemeter.ca and add your voice. And if you use services from Rogers/Bell/Telus/Shaw, do what you can to cancel and move away from them. By giving them your money, you are part of the problem as far as I am concerned. This can be overturned but we have to keep the pressure on!
fuzzyon Feb. 2, 2011 at 7:27 a.m.
I would be more supportive of the bandwidth caps if the amounts were more reasonable. I would be  ecstatic to have a bandwidth cap of 250GB, as even with fairly heavy netflix usage I'm only using about 100-150GB per month. Of course my cap is currently at 95GB, so I'm either just under, or paying up to $50 in charges. 
 
One of the worst things that was done in the last few months was a lot of ISPs lowering their bandwidth caps when netflix was announced for Canada. If I were to sign up for a new account today, my plan would only come with 80GB of bandwidth. Am I really to believe that it costs more to provide the same amount of data these days? 
 
Even with the cap they really don't want people to ever use the full amount it seems.
simianon Feb. 2, 2011 at 7:45 a.m.
I donated $100 to openmedia.ca waaaaay back when the whole ruling for BELL went through. I suppose this is our price to pay for superior healthcare & gay marriages.
bungeon Feb. 2, 2011 at 7:53 a.m.
  
http://stopthemeter.ca/
Brenderouson Feb. 2, 2011 at 7:54 a.m.
Here's the petition:  http://openmedia.ca/meter
DaveVoyleson Feb. 2, 2011 at 7:56 a.m.
It's the beginning of the end. Let's hope that American ISP's don't start catching onto this foolish idea. 
 
@PX Very informative, thank you.
Turbo_Toasteron Feb. 2, 2011 at 7:58 a.m.
Cable is on a steady decline, it doesn't surprise me that they'll create a false shortage of something that was once unlimited and charge exorbitant amounts of money for it. Controlling the Internet is a devolution of communications and therefore I don't see this kind of company policy lasting long.
Winsordon Feb. 2, 2011 at 8:17 a.m.
I've had a cap for about a year and a half now; break it just about every month. Gotta love the reversion of technology. 
 
Also, in recent news, " Prime Minister Stephen Harper has ordered a review of the CRTC’s Internet usage-based billing decision". Hopefully either Steven Harper will deal with these shenanigans or the liberal party will as they will probably be the main party in the next term.
MikkaQon Feb. 2, 2011 at 8:36 a.m.
Man, that's lame. I was looking at other carriers for fee-free cable internet. 
 
I pay over 200$, 2$, for going over a measly 60gb a month. That's also 85% netflix. I don't torrent things, but I do download the occasional steam game. But Netflix seems to be the majority of my heavy internet traffic.  
 
So suddenly 8.99 a month becomes 208.99 a month, and Netflix is pointless. Then Rogers wins, because I'd go to a Rogers Video or their on demand service. Which, of course, I will never do.  
 
I seriously hate monopolies. And why did the government impose this? We have bigger issues to deal with. Seriously, I'm going to be voting very vengefully next time. Then I'm moving to America, land of the (mostly) free. 
CrippleCaptainon Feb. 2, 2011 at 8:42 a.m.
@bagels:
Awesome man thanks for the write up, good info
crusader8463on Feb. 2, 2011 at 8:46 a.m.
@simian said:
" I donated $100 to openmedia.ca waaaaay back when the whole ruling for BELL went through. I suppose this is our price to pay for superior healthcare & gay marriages. "
As a healthy straight man I think I'm getting screwed over in this situation.
CrippleCaptainon Feb. 2, 2011 at 8:50 a.m.

What bothers me is this all started with a canadian chamber of commerce push stating that it was circulated to the smaller regional chambers befor any action was taken which is a lie as I am a member of two chambers and very involved in a number of committies and the decision was made without having ever reached smaller chambers.
fwyloon Feb. 2, 2011 at 9:28 a.m.
fuuuuuuck.
velveteen71on Feb. 2, 2011 at 9:43 a.m.
Man, I used to be proud to be Canadian.  But it's starting to suck: 
 
- this whole bullshit UBB scam (which, the bottom line, as mentioned before, is to force people to watch tv, since Bell and Rogers have those interests) 
 
- still no Google Voice (and, I'm thinking, never
 
- we pay more $$$ for slower internet than most of the developed world. 
 
I am so full of hate right now.
cassuson Feb. 2, 2011 at 9:46 a.m.
@PXAbstraction:  Good to see someone who actually understands what's going on, cause that's the root of the entire problem. People just don't know what the hell is going on. In norway, the biggest telecom company just decided one day to disregard net neutrality. This was about 3 years ago. No one here knows squat about how the internet works, and they got little or no media coverage for essentially screwing everyone over. 
 
We're doing something bad and illegal, but you don't understand why we shouldn't, so it's ok! 
 
To the dude who mentioned the gay marriage and free healthcare, not sure how that relates? Health coverage and gay marriage means that the government has to "get theirs" some other way? By giving telecompanies gazilions of dollars? To cover the cost of heart surgeries and scissoring?
Tony1661on Feb. 2, 2011 at 10:19 a.m.
Save our internet, 
sign the petition to stop this. 
  http://openmedia.ca/meter
MustacheRides420on Feb. 2, 2011 at 10:26 a.m.
This just smacks of big telecoms trying to drive Canadians off the smaller ISPs because of their dwindling subscriber growth to their outdated services. Nobody will use Rogers on Demand instead of netflix because Rogers on Demand's pricing is almost the same price as a month of netflix for a single movie, so instead of competing by offering a better service, they lobby the government to render competition impossible.
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