So, after two years I get a BSOD(mac)

Topic started by CletusTheFoetus on Sept. 7, 2010. Last post by Greg818 1 year, 5 months ago.
Post by CletusTheFoetus (19 posts) See mini bio
Black Screen of Death this morning on my early 08 MBP :( Tried resetting PRAM and SMC but reckon it's the logic board/Nvidia card.
For about two weeks Safari has been hanging for abit and the demo of PS CS5 wouldn't Force Quit. 
So my question is has anyone here had this issue? I think it's pretty common. My lecturer had the same problem and it cost him a lot... 
What have your experiences been when dealing with apple care? I'm covered on warranty till 2011.
Post by Forte (1,386 posts) See mini bio
Take it in to the Apple Store.  If it is still under warrant they are obligated to repair or replace it.  Just make sure you ask for the hard-drive so you can salvage your files. 
 
Best advice I can give you.  I am no good at fixing Mac's, but it sounds like a hardware component went bad.   
 
Good luck.  
 
 
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My experience with Apple Care is limited to getting an iPod Touch fixed after lines showed up on the screen.  The "genius" was a prick.  He insisted that the lines showing up on the screen were the result of "User Damage", but after an hour of my whining I said to him, "You can give me a replacement or listen to me complain all day.  Either way you still get paid the same."  After that the guy replaced my broken iPod and told me to leave.  Overall the costumer-service experience was still about 50X better than other companies.
Post by CletusTheFoetus (19 posts) See mini bio
Thanks, I'll definitely remember to get my HDD back. I can just hook that up to my PC as an additional HDD right?
Post by Theresonlyone (228 posts) See mini bio
@CletusTheFoetus: Nope it's Mac formatted Windows won't read it. Well i'm not sure about 7/Vista but I know XP won't . 
 
@Forte:
 I had the best time when my HDD broke I went down there and they said sure come back in 11 days and we'll have it ready (it was right after the iPad launch so they were hella busy) Not 4 hours later I get a call "hi this is the Apple store your iMac is ready for pick up, I have bad news we didn't have a 250GB HDD in stock so we gave you a 320GB one instead. :D
Post by lane (3,602 posts) See mini bio
Moderator
@CletusTheFoetus: 
 
You can, but you'll have to get a Mac filesystem driver like MacDrive to read it.
Post by Theresonlyone (228 posts) See mini bio
@lane: >< I see said the blind man I should have thought there would be a way around a simple format problem.
Post by Greg818 (1,331 posts) See mini bio
@CletusTheFoetus: You can first give them a call (it's the easiest solution), they can tell you if there's an easy solution (if there's one), then tell you what to do (either they'll give you an UPS sticker to print to send it back, or to bring it to an Apple store). Anyway, when I had a proximity sensor issu after uprading to iOS4, I had a really nice Irish girl on the phone, made no problem... that was a great experience (not the girl, but the customer service) 
 
@Forte said:
" My experience with Apple Care is limited to getting an iPod Touch fixed after lines showed up on the screen.  The "genius" was a prick.  He insisted that the lines showing up on the screen were the result of "User Damage", but after an hour of my whining I said to him, "You can give me a replacement or listen to me complain all day.  Either way you still get paid the same."  After that the guy replaced my broken iPod and told me to leave.  Overall the costumer-service experience was still about 50X better than other companies. "
That was better than the others? What would it be like with other ones? My experience with Dell is far better than yours with Apple (I'd say Dell and Apple are pretty close).